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This store has earned the following certifications.
American Standard Fixtures / kitchen faucet
High-Quality Kitchen Faucet - The OUEN Kitchen Faucet with Pull-Down Sprayer - Water-Saving and Durable: Built with premium SUS 304 stainless steel, our faucet ensures top-notch durability and water efficiency. It meets rigorous industry standards and saves up to 30% water at 1.8 GPM under 60 PSI pressure. - Drip-Free Cartridges and Aerator: Thanks to our drip-free ceramic cartridges and integrated aerators, this faucet provides crystal clear, efficient water flow without any wastage.
Rinse and Control with Ease - Multifunctional Spray Settings: Featuring three spray settings (Stream, Spray, Sweep) and a pause button, this faucet offers easy and effective control for precise rinsing needs. - Perfect for Multitasking: The 3-way spray functionality makes it ideal for various cleaning tasks in the kitchen.
Versatile and User-Friendly Design - 360° Rotatable with Retractable Hose: Utilizing a high-arc design, the 20-inch retractable hose covers your entire sink for efficient, space-saving operation. The 360° rotation of the sprayer and spout ensures optimized performance. - Preinstalled and Easy to Operate: With the pull-down hose and water line hose tied together, installation is quick and straightforward. The single-handle design allows for effortless control over water flow and temperature.
Lead-Free and Environmentally Friendly - Compliant with Lead-Free Legislation: OUEN faucets are lead-free, ensuring safe and sustainable use. The stainless steel construction is brushed nickel finished, making it easy to clean and incredibly durable.
Choose OUEN for a faucet that not only meets but exceeds your expectations in terms of quality, functionality, and durability.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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